Alarm escalation is the ability to see if an alarm notification is sent but not acknowledged, then increase the priority of the notification and re-send it. You can escalate it by type, such as email, SMS, voice, or by sending it to a different person or group. Inductive Automation’s Director of Training Travis Cox demonstrates how to use the alarm escalation software to ensure the proper response without notifying everyone at once.
Full the Full Webinar Here - https://inductiveautomation.com/video/design-pro-scada-alarming